Twisted Root Burger Co. - Lubbock, Texas

Brandon Long

This was our first time at Twisted Root! This won't be our last. I just want to tip my hat to the cooks. That was probably the best burger I've ever had. And I'm not being dramatic. I asked for it well done. And the juices were still flowing out of the burger. I had the millionaire burger. Only order it if your ready to eat. I'm a bigger guy and I almost didn't finish. The cheddar fries were mint. Also you can't go wrong with the boneless chicken wings/chick bites. Flavor was in every bite. Cheese bites were on point as well. Great atmosphere! But just know it isn't a sit down and order restaurant. You order at the register and they call the name given to you. We were "Conan The Destroyer". I like that part. It's different. It better than a buzzer or just saying someone's name. All in all a great experience. We went on a Friday around 4:30pm. Oh I don't want to forget the great customer service from the women behind the counter taking the orders.

Scott Mesloh

The food was good, burgers are really good. Shakes were amazing. Fries lacked a bit. It's just not my cup of tea. On the pricey side, but well worth the trip. We will definitely be back again for a second round. Not fast food. But fun for sure...!!! ?

Devin

I just didn’t have a good experience here. I wanted to like it because it has a lot of potential, but it just fell short. To start it all off when I placed my order I asked if I could have my shake made when I was done with my food. That didn’t happen. They made it before my food came out. Then on top of that it just wasn’t good. Kind of crazy but it reminded me of Cool Whip. The shake just didn’t taste like ice cream. It was not good. I’ve never done this before but I actually took it back and asked for my money back. It was over $6 and I thought I could get a better shake at Braum’s for half the price.

Then on to the food. I got The Millionaire burger ($16.50) and the Treat-yo-self Twisted Cheese Fries ($8). The fries tasted like they had been sitting for a bit. The cheese was stuck on the fries like how it get when you make nachos and it starts to cool. So it was just warm. It could have been so much better if they had been made fresh where you pull a fry and you create this long cheese string. Instead you pick up a fry and you get a whole section of fries with it. The burger was ok. Again it just didn’t seem that fresh. Picture wise it looks good but it could have been better.

Lastly the place just wasn’t that clean. You could see crumbs and stuff on the floor. The table had their kind of sticky film on it. Tables that weren’t cleared. Granted I guess it was 8pm and they were already getting in shut down mode so they weren’t going to be cleaning up just yet.

Just wasn’t their day.

Daniel Dameron

We ordered takeout for the family lunch around 11:30 to be picked up around noon on 1/9. The order was hot and ready when we arrived, and the food was still at good temps when we got it home. My son enjoyed the hot chicken sandwich, even though the chicken was slightly overcooked. My wife enjoyed her chicken club as well. I thoroughly enjoyed my western burger, which was absolutely packed with delicious onion strings and pickled jalapeños. Both the treat yo self fries and the cheese fries were fantastic as well. The fried pickles were a bit too salty for my taste, but the flavor and texture was superb. Overall we enjoyed our lunch, and had a good time.

Tiffany Bowles

AMAZING SERVICE, QUALITY & ATMOSPHERE

A gaggle of us came through on an Amarillo road trip and the staff missed one of our orders. They courteously helped our group and gave us the missed order complimentary. Great atmosphere & service. Highly recommend the sweet tangy & spicy "Gosh jam it" goat cheese burger and the "Western" jalapeno burger.

shiro [BLANK]

We are disappointed.
My Husband and me came here for the second time. We’ve already been eaten there in january and LOVED it. I’m from germany so I only visit twice a year and was very excited to come back to the twisted root.
This time was very different though. The person that took our order seemed like they are in a very bad mood. They didn’t ask any questions nor gave us the receipt.
The fries were the most disappointing thing of it all. The first time we’ve been there I fell in love with them. I praised how good these fries were. This time they were all burned. Unenjoyable. And they sized down in their drinks too?
We really enjoyed the burger on the other hand. We also had good fried pickles.
Overall: we’ve payed around $44 which is not justified for the service and the food we’ve gotten. It’s sad to say that we are not coming back.

ashlyn bueno

Ordered a basic salad and it didn’t come with the cheese or tossed in dressing. Barely any toppings. Not worth the money.

Aubrey Anna Scarth

This place is phenomenal! Very laid back and open air establishment. The food was absolutely amazing! Gourmet burger options with exotic meat options available seasonally! They make their own buns from scratch, and even have their own sauces and flavors of pickles! This was hands down the best burger I have ever had and the best burger joint I have ever been to. I highly recommend it! There should be one in every city in the Country!