Community Choice Credit Union - Commerce City, Colorado

Kacy Archuleta

L Montoya is a loan specialist/officer she’s not very good at communicating with her customers or customer service. She doesn’t return phone calls has a very poor attitude and personality, I sent all my information left her a message and she never returned my phone call. This sucks because I’ve been a customer for a long time and I only use their account for online purchases, but I was going to do more business with them. I’m going to stop recommending them. Went and got my loan through partners Colorado way better credit union as far as customer service goes. interest rates will never benefit you regardless of a credit union or bank unfortunately. I am a business owner they messed up, I could have grown over time with them and would have made a lot of money with me…

Jakeob Kirkpatrick

Letitia has always been incredibly helpful with everything I have come to her with! She handles my requests very quickly and efficiently making my lending process unbelievably easy! Not to mention she always gets me the best rate by far. Thank you Letitia for always taking such great care of me when it comes to vehicle, RV, or any other type of loan!

NO MO VIOLENCE Dance Group

We recently had a fantastic experience with Leticia Montoya at Community Choice Credit Union. The staff was incredibly friendly and helpful, making me feel welcome right away. They offered great services, including low-interest loans and high-yield savings accounts, which really impressed me. The online banking system is easy to use, making it convenient to manage my accounts. Overall, I highly recommend Community Choice Credit Union for anyone looking for a reliable and community-focused financial institution!

Lala Cordova

I had a wonderful experience working with Leticia Montoya at Community Choice Credit Union They were extremely knowledgeable and took the time to explain all my options clearly. They made the loan process smooth and stress-free, answering all my questions promptly. I felt supported every step of the way and appreciated their genuine care for my needs. I highly recommend Leticia Montoya to anyone looking for a reliable and professional loan officer!

Lenci Marquez

They absolutely great! They have helped me build my credit from having no credit to great credit and helped me with my car loan. Especially their worker named Leticia. She is extremely helpful and kind in her work and gives great advisory on how to build your credit efficiently. 100% recommend Community Choice Credit Union!

Sonia McLachlan

I LOVE their professionalism and quickness to assist. I've mainly work with Leticia for over 15 years from building my credit up to having A+ credit.

Nicklaus Nguyen

We had three cars loan with them. Best rate found anywhere. Came to a dealership with my approval and they were shock in these high interest time. Phone call for service can be difficult to get through but leave a message.

Nicki Mathis

I have a car loan through this place, which must be the only way they can get business. The rate is good, but at what cost! Their online banking is antiquated, hard to navigate, and basically incompatible with any 3rd party accounting software (i.e., Quicken). I had to drive 3 hours round trip to go in person to initiate the account because they apparently have such rampant fraud that they can't operate in a modern banking environment. The cherry on top is that I set up an auto payment for the loan, which then randomly changed itself to an amount less than half of the payment due, resulting in my account showing as past due. And ZERO NOTIFICATION! If i hadn't looked, I wouldn't have known there was a problem until. I tried calling and of course no one is answering the phone. As soon as I can find an acceptable rate elsewhere, I am sprinting away from this place.

The second star is only because the staff I met with when I had to make the trek there was friendly and helpful.